Important information about purchasing from the US.
If you see a price that looks too good to be true, it probably is! Beware of counterfeit goods. Check our website to make sure you’re purchasing from an authorized RØDE reseller. For quick reference NO FBA reseller (FULFILLMENT BY AMAZON) on Amazon is authorized. You can view a current list of unauthorized US dealers here.
If your microphone has an external power supply, make sure the power supply is turned on. Otherwise ensure that the phantom power supply is turned on at your mixer.
If this is not the source of your problem, then try a different mic lead, a different channel on your mixer and/or different speakers/headphones to determine whether there is a fault other than with the microphone first. If the problem still persists then we suggest talking to the dealer that you purchased the microphone from before contacting your nearest RØDE distributor for assistance.
If you still experience the issue with your microphone, please do not hesitate to contact our technical support team. Click here to contact tech support